Frequently Asked Questions (FAQs)

General


  • The products themselves are not imperfect; rather, the products available are for everyone - whether you are a hyper-focused organizer or if you have ADHD tendencies, there is something available for you. Organization isn't about perfection; instead, it's about finding what works for you in a practical way.

  • Of course there is always a possibility you may not be happy with your purchase. Please send me a message and I would be happy to work with you to find another product you like or find another solution.

  • At this time, Imperfect Organization does not offer customized products. If you are looking for an addition to a product, different size or other alteration I would happy to work with you to find a solution. There may or may not be an extra charge associated with the change, so please reach out!

  • If you are in a small team or business and you’d like to get “business” pricing, please connect with me! If you’d like a bundle of products based on your team size we can work together to find an agreeable cost.

  • Between this website and Etsy there isn’t a “better” option. I have found some customers prefer purchasing on Etsy as it is a well known marketplace, while others are okay with an individual business website. The Imperfect Organization website serves as a “hub” for the business where you can access more products and tools than on Etsy.

  • Please see the Return Policy page for more details on returns.